.gfs-chat-root{position:fixed;z-index:999999;bottom:22px;font-family:Arial,Helvetica,sans-serif}.gfs-pos-right{right:22px}.gfs-pos-left{left:22px}.gfs-chat-launcher{border:0;border-radius:999px;background:linear-gradient(135deg,var(--gfs-primary),var(--gfs-secondary));color:#fff;padding:14px 20px;display:flex;gap:10px;align-items:center;font-size:16px;font-weight:700;box-shadow:0 12px 30px rgba(0,0,0,.22);cursor:pointer}.gfs-chat-dot,.gfs-online-dot{display:inline-block;width:10px;height:10px;border-radius:50%;background:#37d67a}.gfs-chat-panel{position:absolute;bottom:64px;width:390px;max-width:calc(100vw - 24px);max-height:min(760px,calc(100vh - 100px));background:#fff;border-radius:18px;overflow:hidden;box-shadow:0 24px 60px rgba(0,0,0,.25);opacity:0;transform:translateY(12px) scale(.98);pointer-events:none;transition:.2s ease;display:flex;flex-direction:column}.gfs-pos-right .gfs-chat-panel{right:0}.gfs-pos-left .gfs-chat-panel{left:0}.gfs-chat-panel.is-open{opacity:1;transform:none;pointer-events:auto}.gfs-chat-header{background:linear-gradient(135deg,var(--gfs-primary),var(--gfs-secondary));color:#fff;padding:14px 14px 14px 18px;display:flex;justify-content:space-between;align-items:center;gap:12px;position:sticky;top:0;z-index:10;flex:0 0 auto}.gfs-chat-brand{font-size:19px;font-weight:800;color:#fff!important}.gfs-chat-status{font-size:13px;margin-top:5px;opacity:.95}.gfs-chat-header-actions{display:flex;align-items:center;gap:6px;flex:0 0 auto}.gfs-chat-minimize,.gfs-chat-close{width:44px;height:44px;min-width:44px;border:1px solid rgba(255,255,255,.26);border-radius:12px;background:rgba(255,255,255,.10);color:#fff;display:inline-flex;align-items:center;justify-content:center;font-size:27px;font-weight:500;line-height:1;cursor:pointer;touch-action:manipulation;-webkit-tap-highlight-color:transparent;transition:.15s ease}.gfs-chat-minimize:hover,.gfs-chat-close:hover,.gfs-chat-minimize:focus-visible,.gfs-chat-close:focus-visible{background:rgba(255,255,255,.22);outline:2px solid rgba(255,255,255,.8);outline-offset:2px}.gfs-chat-close{font-size:31px}.gfs-chat-body{padding:18px;background:#f7f9fc;overflow-y:auto;overscroll-behavior:contain;flex:1 1 auto;min-height:0}.gfs-chat-welcome{background:#fff;padding:14px 16px;border-radius:14px;margin-bottom:14px;box-shadow:0 4px 16px rgba(0,0,0,.06);line-height:1.45}.gfs-chat-start-form{display:grid;gap:10px}.gfs-chat-start-form input[type=text],.gfs-chat-start-form input[type=email],.gfs-chat-start-form input[type=tel],.gfs-chat-message-form textarea{width:100%;box-sizing:border-box;border:1px solid #dbe3ec;border-radius:10px;padding:12px 13px;font-size:15px;background:#fff}.gfs-department-label{font-size:13px;font-weight:700;color:#40516a;margin-top:2px}.gfs-department-grid{display:grid;grid-template-columns:1fr 1fr;gap:8px}.gfs-department-option{position:relative;display:block}.gfs-department-option input{position:absolute;opacity:0;pointer-events:none}.gfs-department-option span{display:flex;align-items:center;justify-content:center;min-height:42px;padding:8px 10px;border-radius:999px;border:1.5px solid var(--gfs-secondary);background:#fff;color:var(--gfs-secondary);font-size:13px;font-weight:700;text-align:center;cursor:pointer;transition:.18s ease;box-sizing:border-box}.gfs-department-option input:checked+span{background:var(--gfs-secondary);color:#fff;box-shadow:0 4px 12px rgba(0,90,169,.22)}.gfs-department-featured span{background:var(--gfs-featured);border-color:#e7a900;color:#1e1e1e;box-shadow:0 5px 16px rgba(255,190,0,.38);font-weight:800}.gfs-department-featured span:before{content:'★';font-size:12px;margin-right:6px}.gfs-department-featured input:checked+span{background:var(--gfs-featured);border-color:#d99900;color:#111;box-shadow:0 0 0 3px rgba(255,204,0,.22),0 7px 18px rgba(255,184,0,.4)}.gfs-primary-btn,.gfs-send-btn{border:0;border-radius:10px;background:var(--gfs-secondary);color:#fff;padding:13px 16px;font-weight:700;cursor:pointer}.gfs-chat-messages{height:300px;overflow:auto;padding:4px}.gfs-msg{display:flex;flex-direction:column;margin:8px 0}.gfs-msg-bubble{max-width:82%;padding:10px 12px;border-radius:14px;line-height:1.4}.gfs-msg span{font-size:10px;color:#7a8794;margin-top:3px}.gfs-msg-visitor{align-items:flex-end}.gfs-msg-visitor .gfs-msg-bubble{background:var(--gfs-secondary);color:#fff}.gfs-msg-agent{align-items:flex-start}.gfs-msg-agent .gfs-msg-bubble{background:#fff;border:1px solid #e6ebf0}.gfs-chat-message-form{display:flex;gap:8px;margin-top:10px}.gfs-chat-message-form textarea{resize:none}.gfs-send-btn{align-self:stretch}.gfs-chat-actions{display:flex;gap:8px;flex-wrap:wrap;margin-top:10px}.gfs-chat-actions a{font-size:13px;text-decoration:none;padding:8px 10px;border-radius:999px;background:#fff;border:1px solid #dbe3ec;color:var(--gfs-primary)}.gfs-chat-closed{margin:10px 0;padding:10px;background:#fff3cd;border-radius:8px;font-size:13px}@media(max-width:600px){.gfs-chat-root{left:12px!important;right:12px!important;bottom:12px}.gfs-chat-launcher{margin-left:auto}.gfs-chat-panel{position:fixed;left:12px!important;right:12px!important;bottom:74px;width:auto;max-width:none;height:auto;max-height:calc(100dvh - 92px);overflow:hidden}.gfs-chat-header{padding:12px 10px 12px 15px}.gfs-chat-minimize,.gfs-chat-close{width:46px;height:46px;min-width:46px;border-radius:12px}.gfs-chat-body{padding:14px}.gfs-chat-messages{height:42vh}.gfs-department-grid{grid-template-columns:1fr 1fr}}@media(max-width:380px){.gfs-department-grid{grid-template-columns:1fr}.gfs-chat-launcher-text{display:none}.gfs-chat-launcher{padding:15px}}
.gfs-phone-help{font-size:11px;color:#6b7280;margin-top:-5px;margin-bottom:2px}.gfs-selected-department{margin:0 0 10px;padding:9px 12px;border-radius:10px;background:#eaf4ff;color:var(--gfs-primary);font-size:13px;font-weight:800;border-left:4px solid var(--gfs-secondary)}.gfs-whatsapp-notice{font-size:11px;line-height:1.35;color:#5f6b78;margin-top:7px;padding-left:2px}.gfs-department-option:focus-within span{outline:3px solid rgba(0,90,169,.18);outline-offset:2px}

/* v1.4: WhatsApp handoff + reliable hidden states */
.gfs-chat-root [hidden]{display:none!important}
.gfs-whatsapp-direct{width:100%;border:0;border-radius:10px;background:#25D366;color:#fff;padding:13px 16px;font-size:14px;font-weight:800;cursor:pointer;display:flex;align-items:center;justify-content:center;gap:8px;box-shadow:0 7px 18px rgba(37,211,102,.25);transition:.15s ease}
.gfs-whatsapp-direct:hover,.gfs-whatsapp-direct:focus-visible{filter:brightness(.96);transform:translateY(-1px);outline:3px solid rgba(37,211,102,.2);outline-offset:2px}
.gfs-whatsapp-direct span{font-size:14px}
.gfs-chat-actions button.gfs-new-conversation{font-size:13px;padding:8px 10px;border-radius:999px;background:#fff;border:1px solid #dbe3ec;color:var(--gfs-primary);cursor:pointer}
.gfs-chat-actions button.gfs-new-conversation:hover{background:#f1f5f9}